🔒 100% Digital, 100% Transparent
At MeowMedic, all our products are digital downloads, instantly accessible after purchase. Because of the nature of these products, we do not offer refunds or returns once the download link has been sent or accessed.
❗ When Refunds May Be Considered
Although all sales are typically final, we may consider issuing a refund under the following exceptional circumstances:
- You accidentally purchased the same item more than once (duplicate transaction)
- You were unable to download the product due to a technical error on our side
- You received the wrong file or an incomplete product
To request a review, email us within 7 days of purchase at
📧 support team.
Include your order ID and a brief description of the issue.
🚫 Non-Refundable Situations
We do not offer refunds for the following reasons:
- You changed your mind after purchasing
- You expected a different format without reading the product description
- You claim product quality issues without specific feedback
- You can no longer access your download due to device loss or deletion
📁 Download Access
After completing a purchase, you will receive:
- A secure download link via email
- Permanent access via your MeowMedic account (if registered)
If you encounter technical issues accessing your files, contact us — we’ll help promptly.
🐱 Thank You
By purchasing from MeowMedic, you’re supporting a mission-driven platform that empowers pet owners and helps improve cat care worldwide.
Need assistance? Contact us anytime.